Terms of service

In using the gifteco.in shopping service, you (The Customer) are deemed to have accepted the terms and conditions listed below. gifteco.in reserves the right to add, delete, alter or modify these terms and conditions at any time. The Customer is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service(s) of gifteco.in. By placing an order the client is authorizing the company to pass on the order to the respective merchant / vendor / self and make sure the product is delivered to the given address. While rendering the service, the company is acting only as an authorized representative of the client and not as his agent or in any other capacity. The company shall be handling the material only as a service provider and its liability shall be restricted to that of a bailee under the contract Act. Nothing contained herein shall create or be deemed to create or construe a relationship between the parties such that bigsmall.in is regarded as a seller or purchaser of the Vendor / Merchant's products and all sales and purchases of the Vendor / Merchant's products pursuant to an order placed on the gifteco.in are transactions between the customer placing an order for the same on the bigsmall.in and the Vendor / Merchant. gifteco.in is an online gift shop for unique gifts for the customers.

1. All prices are in Rupees and the packages are delivered only in their respective cities.
2. The normal delivery time of the product ordered is between 10:00 am to 8:00 pm.
3. Orders coming in before 2 pm are processed the same day, while those coming after that are processed on the next working day unless there are any issues in inventory.
4. For the items delivered by the courier / speed post / registered post, their respective policies apply. Gifteco.in reserves the right to charge the order if by any chance the recipient rejects the order for any reason, or the order is returned due to non-delivery.
5. Gifteco.in is not responsible for missed / late deliveries due to curfews, acts of government, acts of nature, holidays, incorrect addresses or acts of war. Gifteco.in reserves the right to deny its services to any sender, without any explanation. Gifteco.in is not liable for more than the retail cost of item.
6. Gifteco.in shall try its best for prompt delivery; delayed / early delivery for whatever reason shall not entitle the user for any damages or compensation.
7. In spite of full caution taken at the time of delivery, Gifteco.in will not be responsible for a miss-delivery if the receiver of the gift at the address on the order form misappropriates, damages or fails to hand over the gift to the person named on the order form and takes the item posing himself to be the correct person.
8. The product/services provided on this site are without warranties of any kind. Gifteco.in does not warrant that the products/services offered will be exactly similar, error-free, or that the defects will be corrected.
9. Product orders once placed cannot be cancelled, and any changes in the same must be notified by the sender within TWO working hours after submitting the order. Gifteco.in will make its best efforts to incorporate changes but will not be held responsible if an advised change is not made.
10. Gifteco.in will deliver exactly the same products displayed on its web pages. 
11. Gifteco.in will not charge more than the prices mentioned on its web pages but in certain unavoidable circumstances, it reserves the right to change the prices anytime, without any prior notice. 
12. Gifteco.in reserves the right to change the shipping charges anytime, without any prior notice.
13. Gifteco.in reserves the right to dispatch the products separately, not as a single package, if certain items in the package are not acceptable by certain couriers.
14. Once the product is delivered to the buyer/customer, the order will be fulfilled.
15. Once the order is fulfilled, the buyer/customer won't be able to apply for a replacement or a refund for the product for any reason.
16. In the unlikely event of a dispute relating to the services of Gifteco.in,  the dispute shall be subjected to the jurisdiction of Mumbai (India) courts.
17. The sender is bound to above terms and conditions once he/she places the order. The sender should read the above terms and place the order with Gifteco.in only if they are acceptable by him/her.
18. If there is any sort of dissatisfaction with the service or with any terms, conditions, rules, policies, guidelines or practices of Gifteco.in, your sole and exclusive remedy is to discontinue using this service.
19. Product will be dispatched within 2 days after placing the order.
20. The product will be delivered within 7 working days after being dispatched.

Questions about the Terms of Service should be sent to us at toshalpedamkar@gifteco.in.